Everything you need for BFSI voice automation
Purpose-built AI Voice Employees that handle EMI collections, loan follow-ups, KYC verification, and customer support — all within RBI compliance.
Powerful AI, built for scale
AI Voice Calls
Natural voice conversations with borrowers in 32+ languages including Hindi, Tamil, Telugu, and regional dialects with ~320ms response time.
Intelligent Intent Detection
Automatically identifies borrower intent — EMI query, dispute, promise-to-pay, or escalation — and routes to the right workflow.
Multilingual Support
Real-time code-switching between languages. Borrowers can speak in any language and get responses in their preferred language.
Sub-Second Latency
~320ms average response time ensures natural, human-like conversations without awkward pauses or delays.
RBI Compliant
Built-in compliance with RBI Fair Practices Code, TRAI DNC regulations, and calling window restrictions.
Real-Time Analytics
Monitor collection rates, promise-to-pay conversion, NPA trends, and AI performance with live dashboards.
Built for lending & collections
Every feature designed with NBFC, banking, and collection agency workflows in mind.
EMI Collection Automation
Automated EMI reminder calls, payment link delivery, and promise-to-pay capture with LMS integration.
KYC Verification
Voice-based KYC verification calls with document collection reminders and status updates.
Lead Qualification
Qualify loan applicants with intelligent questioning, credit assessment, and instant LOS updates.
24/7 Availability
AI Employees work round the clock within RBI-compliant calling windows, never missing a follow-up.
Multi-Turn Conversations
Handle complex negotiations with context retention across EMI cycles, re-negotiations, and escalations.
Seamless Escalation
Intelligent handoff to human agents when needed, with full conversation context preserved.
Ready to deploy an AI Employee on every borrower call?
NBFCs, banks and digital lenders use DubCall to automate collections, qualify loan leads and serve borrowers. They pay only for the outcomes delivered.