How can we help?
Our BFSI specialists are here to help you get the most out of DubCall. We respond within 24 hours.
Live Chat
Chat with our support team in real-time during business hours.
Phone Support
Available for Scale and Enterprise customers.
Frequently asked questions
How do I get started with DubCall?
Book a meeting with our BFSI team. We define the outcomes you'll pay for, connect your LOS/LMS/CRM and telephony, and deploy your first AI Employee from a pre-built BFSI template — most teams are live within days.
What languages does DubCall support?
DubCall supports 32+ languages including Hindi, English, Tamil, Telugu, Kannada, Malayalam, Bengali, Marathi, Gujarati, and more. Our AI handles real-time code-switching between languages.
Is DubCall compliant with RBI guidelines?
Yes, DubCall is built with RBI Fair Practices Code compliance in mind. We support calling window restrictions, DNC checks, and proper disclosure requirements for AI-assisted calls.
How does pricing work?
DubCall is priced per outcome — not per minute and not by subscription. You pay only when an AI Employee delivers a defined outcome: a payment commitment, a completed KYC verification, a completed borrower follow-up or a resolved customer query. Calls with no outcome cost ₹0.
Can I integrate DubCall with my existing LOS/LMS?
Yes, DubCall offers native integrations with popular LOS and LMS systems, plus a REST API and webhooks for custom integrations. Our team can help with custom connector development.
What is the average response time for AI calls?
DubCall AI Employees respond with ~320ms average latency, ensuring natural, human-like conversations without awkward pauses.
Support Hours
SLA Response Times
Still need help?
Our team is ready to assist you with any questions about DubCall.