AI Employees that talk, reason, and recover.
Purpose-built for NBFC & BFSI — AI Voice Employees that collect EMIs, qualify loan applicants, handle KYC, and serve borrowers at enterprise scale, inside the calling windows you set.
From borrower call to system update — in seconds
Step 1 — Listen & Understand
AI listens to the borrower, detects intent, and responds naturally in 32+ languages including Hindi and regional dialects.
Step 2 — Evaluate & Decide
Agent checks borrower profile, loan status, repayment history, and compliance rules to determine the right action.
Step 3 — Act & Sync
Captures promise-to-pay, sends payment links, updates LOS/LMS/CRM, triggers escalations — all in real time.
End-to-end in under 2 seconds — no human in the loop required.
Built for lending & collections
Intent-Based Call Routing
Identifies borrower intent — EMI query, dispute, or closure — and routes to the right workflow or human agent.
Multi-Turn BFSI Conversations
Handles complex negotiation flows with context retention across EMI cycles, re-negotiations, and escalations.
BFSI System Integrations
Native connectors for LOS, LMS, CBS, CRM, and any REST API — loan and repayment data synced in real time.
Collections & Portfolio Analytics
Monitor collection rates, promise-to-pay conversion, NPA trends, and AI performance — live.
Product questions, answered.
Everything about how DubCall works for NBFC & BFSI teams.
DubCall is an AI Employee platform purpose-built for NBFC and BFSI operations, developed by NextSens Global Pvt. Ltd. AI Voice Employees make and answer phone calls in 32+ languages — collecting EMIs, qualifying loan applicants, handling KYC, and resolving customer queries inside configurable calling windows, with ~320ms average response time and 99.9% uptime.
Still have questions?
Our BFSI specialists respond within 24 hours.
Put your BFSI operations on autopilot.
NBFCs, Banks, and Collection Agencies deploy AI Voice Employees in days — and pay only when those employees deliver an outcome. No engineering overhead. No IVR complexity. No per-minute meter.